Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact 3rd JC Enterprises, LLC for tailored advice on how Copilot can boost productivity in your organization.
What challenges does Kent County Council face?
Kent County Council faces several challenges including resource and budget constraints, a growing population, complex resident demands, and administrative burdens that hinder efficiency.
How has Microsoft 365 Copilot impacted staff productivity?
The deployment of Microsoft 365 Copilot has led to an average efficiency gain of ten to thirty minutes per day for staff, allowing them to focus on more meaningful work and reducing stress associated with repetitive administrative tasks.
What role do Surface devices play in the digital transformation?
Kent County Council deployed 6,500 Surface devices to enhance its digital transformation. This deployment has resulted in a smoother transition for staff, a decrease in help desk calls, and supports the council's broader goals for AI-driven applications and sustainability.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by 3rd JC Enterprises, LLC
3rd JC Enterprises is a Full-Service Minority-Owned Multimedia Design agency headquartered in Jacksonville, Florida.
Our organization produces creative, compelling, and consistent marketing and multimedia Communication Solutions for individuals, businesses, and federal or state government, nationally and internationally.
3rdJC is a Certified Minority Vendor for the State of Florida through the Office of Supplier Diversity, a Registered IBM Partner, a Local Small Business Enterprise (LSBE-/Micro-LSBE); Disadvantaged Business Enterprise (DBE) both Certified locally through the Jacksonville Transportation Authority; as well a Certified Black Owned business through the US Black Chambers Inc.
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